Frequently Asked Questions

General Questions

Yes. Your Kulture Klean professional will bring all necessary cleaning products and supplies. For sanitary reasons we ask clients to have their own toilet bowl brushes. If you have a preference for a specific type of cleaner we do ask that you provide it.

Kulture Klean has a desire to build a personal relationship with our clients to better understand their needs. We are also Green Business Bureau Certified which means that we only use non-toxic bio-degradable cleaning products. This ensures the safety of you, your family, and your pets.

Absolutely! We are insured and bonded, and we meticulously select our employees utilizing a background check. 

For efficiency we ask that you put away clothing, shoes, and toys. 

Our cleaners are professionals and work hard to ensure that the job is done right. If you feel that someone has gone above and beyond your expectations and wish to tip the cleaner, you’re more than welcome to. Those tips will remain 100% with the cleaning professional. Tips however are not expected. 

Business Questions

The needs of each person and home are unique. We do our very best to accomodate each household based on their individual needs and budgets. Because of that, it’s impossible to build a “price list”.

Unlike other companies, we custom tailor each and every service according to your needs and budget so you are getting exactly what you want without paying for anything additional.  In short, we use common sense and work closely with you to find a combination of services and rate that makes sense you and us. This is a major differentiator between us and other companies. If you want to know the cost of something, please give us a call at 812-461-0278 and let’s talk about it. You’ll be glad you did!

At the moment our services are limited to the inside of the home. We don’t currently clean gutters, driveways, outside windows, etc. We do try to remain as flexible as possible however, so if you have a cleaning job that you don’t want to do yourself, give us a call at 812-461-0278 today! If we can’t help you directly, we’ll be glad to point you in the right direction. 

Either give us a call at 812-461-0278 or fill out our form here and we will reach out to you to discuss your needs. Don’t worry. There isn’t a professional salesperson out to get you to spend money that you don’t need to spend. We’re here to help you decide the most cost-effective means of achieving your goal. 

Once the job is complete and we will have you sign off on a completion form that lets us know that you’re satisfied. At that point, the cleaner can process your payment via their mobile device before they leave. We recognize that there are some situations where the payment is coming from a third party and in those cases, we will simply email a copy of the completion form and an invoice which can be paid online using any debit or credit card. We can also accept checks and ACH for repeate business. Finally, we do accept cash payments and in those cases we will provide you with a handwritten receipt at the time of payment.  

We guarantee that the cleaning job will be done to your satisfaction. If it is not, the owner of the company will personally come to correct any problems free of charge. 

Can't Find The Answer?

Give us a call!

Call us at (812) 461-0278 for a quick answer to any questions you may have.

We can also be reached by email  at heather@kultureklean.com,

You can also Click Here to fill out our request form.